When you place your order, you will receive a confirmation email from us, just to let you know we have got it.
Once we have processed your order you will receive a second email which will include a tracking number for the shipping courier you have selected.
Please note that our post isn't collected during weekends, so if you place an order online on a Friday evening, it won't be with the courier until Monday.
Normally we try to process your order within 24 hours, though coming into the busy Christmas period please allow up to 3 days.
Please note that our post isn't collected during weekends, so if you place an order online on a Friday evening, it won't be with the courier until Monday.
Of course!
When you click on your basket, there will be a section below your products to add a wee note. We will make sure this is included in your parcel.
Of course!
For orders going to Northern Ireland you have the option of using DPD 24 Hours which only takes 1 day to ship!
For any orders going to the Mainland UK or Republic of Ireland you have the option of using DPD 48 Hours which only takes 2 days to ship!
For more shipping information CLICK HERE
Yep! We ship WORLDWIDE! Aren't we amazing!
Check out our shipping policy page HERE for more information.
For products purchased in store, we only offer a credit note or exchange.
For products purchased ONLINE ONLY, you have up to 14 days since the date of your purchase for a refund or exchange.
No receipt, No refund or exchange! Sorry folks!
Now there are some wee products we aren't able to refund or exchange due to hygiene reasons.
These include:
- makeup
- lipbalm
- earrings
Gift Vouchers are also excluded.
For more information please visit our Refunds & Returns page HERE.
Due to loads of our orders being gifts, we do not include any invoice in the order and cover or remove any pricing on the products!
We are so sorry if there was a wee issue with your order. We are only human.
Send us a wee email over at hello@wearebornandbred.com and we will try our very best to solve the issue!
Don't forget to include your order number, name and if you can send us a wee picture of your issue too that would be fab.
Yep!
All our online orders are fulfilled in our Ann Street store in Belfast!
So what you see online is exactly what we have in store!
A few exceptions include gift boxes and personalised products.
We are sorry to hear that.
Please contact our team at hello@wearebornandbred.com with your order number and name and we will try our best to sort you out.
If your order has already been processed, unfortunately we can't do anything on our end as it will be with the shipping company.
Please visit our Returns & Refunds page HERE for more information.
Because we are so dead on, we have no expiry date for our gift vouchers!
Our current opening hours are:
Monday - Wednesday: 10am - 6pm
Thursday: 10am - 9pm
Friday & Saturday: 10am - 6pm
Sunday: 1pm -6pm
Yes! Of Course.
We love to see all your furry friends when you come visit us.
We even have wee treat samples on our second floor doggy section.
Don't worry if you think your pet might be too excited, we find they are better behaved than most humans.
Unfortunately we don't have these on our online store right now as we are trying to find some shipping boxes big enough for them.
In the mean time if you are looking one shipped to your address please give our shop manager David a wee email HERE and he will try and get something sorted for you.
We are currently taking stockists on as a three month trail to see if you have got what it takes!
If your interested in stocking with us find out more information HERE.
At the minute, YES.
Born & Bred is only on 60-62 Ann Street, Belfast.
But we do stock our own range of products in a number of stores across the island of Ireland & beyond.
So where you can find our products?
Northern Ireland
- Stenaline, all boats to & from Belfast
- Curi.O.City, Belfast City Airport
- Nook Living, Carrickfergus
Republic of Ireland
- Project 29, Dublin
- Stone + Beige, Dublin
- Powerscourt Garden Pavilion, Wicklow
USA
- Celtic Aer, New York
- A Tipperary Store, Mary Land
- Bridget's - An Irish Tradition, Massachusetts
- Guaranteed Irish, New York
- The Celtic Gift Store, Florida
- The Galway Girl Irish Store, Massachusetts
- Casey's Irish Imports, Ohio
- Pop Up Ireland, New Jersey
- The Cross and Shamrock, New Jersey
- Anna's Attic, New York
At this time, no.
But make sure you sign up for our loyalty scheme Wee Bucks HERE for exclusive offers!
At this time, no.
But make sure you sign up for our loyalty scheme Wee Bucks HERE for exclusive offers!
Unfortunately this year it has not been possible.
But do check out our amazing other Christmas products HERE.